Last updated: September 2, 2026
This Privacy Policy explains how Hostiven ("Hostiven", "we", "us", or "our") collects, uses, discloses, and safeguards information when you visit our website or use our web hosting, VPS, cloud, GPU, and automation services (collectively, the "Services").
We collect information you provide directly to us, such as your name, email address, billing address, payment details, and account credentials when you sign up for or manage an account. We also collect information automatically when you use the Services, including IP address, device and browser type, pages visited, and usage of hosted resources (bandwidth, storage, and similar server metrics needed to operate your account).
We use the information we collect to:
We do not sell your personal information. We may share information with service providers who perform functions on our behalf (such as payment processing, data center infrastructure, and customer support tooling), when required by law, or in connection with a merger, acquisition, or sale of assets, subject to the terms of this policy.
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Services are used. You can control cookies through your browser settings; disabling cookies may affect some functionality of the Services.
We retain account and billing information for as long as your account is active and as needed to comply with legal, tax, and accounting requirements. Data stored on hosted servers is retained according to the plan you select and any backup settings you configure, and is deleted in accordance with our standard account-closure procedures after cancellation.
We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security of your data.
Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to object to or restrict certain processing. You can exercise most of these rights directly from your account settings, or by contacting us using the details below.
We may process and store information in countries other than your own. Where required, we use appropriate safeguards to protect information transferred internationally.
The Services are not directed to individuals under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on this page and revising the "Last updated" date above.
If you have questions about this Privacy Policy or how we handle your information, contact us through the Support page.